FAQs – Furruo

General Questions

1. What products does Furruo offer?
Furruo offers thoughtfully selected pet products designed to make everyday life more comfortable, convenient, and enjoyable for pets and their owners.

2. Do you ship within the United States?
Yes. We currently offer shipping across the United States.

3. How long does shipping take?
Orders are typically processed within 1–3 business days, with estimated delivery taking 5–10 business days after processing.

4. How can I track my order?
Once your order has shipped, you’ll receive a tracking number via email that you can use to follow your delivery.

5. How can I contact Furruo?
You can contact us anytime at contact.furruo@gmail.com or through our social media pages.

Furruo™ ChillRest Cooling Mat

6. Is the ChillRest Cooling Mat suitable for both dogs and cats?
Yes. The ChillRest Cooling Mat is designed to provide comfortable cooling for both dogs and cats.

7. Where can I use the Cooling Mat?
It can be used in various places, including at home, on patios, or wherever your pet enjoys relaxing.

8. Is the Cooling Mat easy to move and store?
Yes. Its lightweight design makes it convenient to move around the house or take with you when needed.

Furruo™ BearPaw Cozy Bed

9. Is the BearPaw Cozy Bed suitable for cats and dogs?
Yes. The cozy design is suitable for both cats and dogs, depending on the size you choose.

10. Is the BearPaw Bed comfortable for everyday use?
Yes. It features a soft, plush surface and raised edges designed to create a cozy place for everyday naps and relaxation.

11. How do I choose the right size?
We recommend checking the product's size guide and comparing the measurements with your pet's size before ordering.

Furruo™ EasyWalk Comfort Harness Set

12. What does the EasyWalk Comfort Harness Set include?
The set includes a matching pet harness and leash, along with the accessories shown on the product page.

13. Is the harness adjustable?
Yes. The harness features an adjustable design to help provide a more comfortable fit for your pet.

14. Is the EasyWalk Set suitable for everyday walks?
Yes. It is designed for everyday walks, outdoor activities, and casual adventures with your pet.

15. How do I choose the right harness size?
Check the size guide on the product page and measure your pet according to the recommended measurements before selecting a size.